[homebase]

I've been fighting with my internet/network connection all night. I have no idea what the issue could be. I've reset everything, I've restarted everything....I've even unplugged and reconnected everything. This is the first time today I've been able to connect. I work remotely, so now I'm backed up in several projects that I'm doing. I'm thinking I might need a new router since it only started working after I unplugged all the connections and then reconnected everything. Either that, or the actual wire is bad and needs to be replaced. Major headache!

[TheJames]

I hate when stuff like that happens. I'm not a computer geek at all, but if the internet started working after you disconnected everything, then I would start with fresh cables. One little kink in the wire and things don't work right.

[missymay]

Have you called your service provider to see if it is a problem on their end? You may think it's your issue, but there may be an outage that you aren't aware of. At the very least, they can run a test of your line and try to troubleshoot with you. I hope it gets fixed!

[reker]

Try to replace the wire first and then try the router, is it a rented one? We had issues with a few of those too, they re-provision them but never actually fix them all.

[leeti]

Sometimes places will go ahead and re-rent other routers like reker mentioned but never fix them, it happened with us a few years back using Cox Communications. When they ended up getting the broken one back they chucked it out and wrote up a small check for out "troubles" after we complained about it for a year.

[Housepedia]

I had the same issue with my internet connection before. When I felt like I had already tried all forms of troubleshooting and that my technical knowledge no longer worked, I had to call the service provider to check it out.

[missyk]

If its your ISP there is nothing you can do. Most times when you call up they will walk you through resetting everything and if its not a defective device its their connection to you. Have you asked them to try and replace the router?

[Brady]

The actual wire needs to be replaced - that has been one of the worst problems for me when it happened because it is usually the last thing you suspect in that moment.

[Elli]

I feel for you. I had a huge disagreement with a service provider about my internet. It kept dropping off and they blamed it on my PC. Anyway, it transpired that it was down to a problem with the router so they sent me another one.

[OCDQueen]

We had the exact same problem the other day. All we had to do was reboot the router. A lot of times they just get bogged down for whatever reason and rebooting is all that is needed. My hubby is a computer tech so I guess I am lucky that I don't have to deal with that kind of frustration.