Pest Control Company – Finding the Right One


With the steady increase in the insect and rodent population occurring in all areas of the country, people are experiencing a rise in household pests. Some of the most common pests–termites, roaches, ants–can effect not only the structure of you home, but also the health of your family.

Before the mild annoyance of these pests becomes an overwhelming problem, you must take action by using the services of a local pest control company. However, in order to find the right one, you will have to research carefully. Here are some aspects to review as well as questions to ask before hiring any pest control company.

Customer Reviews

Although your first instinct may be to read customer reviews posted on the internet, you should not neglect asking your neighbors, friends, and local realtors what pest control company they use and how satisfied they are with their company’s services. Word of mouth is a powerful indicator of service quality.

Fact Finding

Before you sign a contract with any pest control company, take some time to perform investigative work. A great place to start is the Better Business Bureau or your state’s Department of Agriculture. Two key aspects to look for are companies that have been in operation for a long time and maintain liability insurance.

Background Checks

Does the pest control company you are reviewing require background checks and drug screenings for prospective employees? What about the training and education of their technicians? Ask yourself the following question. Do you want to let a pest control technician you have never met into your home without knowing a few key facts about them and their training? Absolutely not.

Products of Choice

Ask the pest control company if the products they choose to use in family homes are safe for people and pets. Getting rid of your pesky pest problem does not mean you must take risks with you or your loved ones’ health.

Work Guarantees

Any respectable pest control company will provide a guarantee or warranty along with their service. Your job is to learn how long they off each guarantee. Never take their word for it; you need to see their promises in writing.

Job Quotes

Of course, the services provided by a pest control company should fit into your budget constraints. Even though you may be in a hurry to exterminate the particular pest you are dealing with, you must ask the company to provide a quote that includes interior and exterior prices in addition to yard prices and extraneous fees.

Return visits for issues regarding the same pest problem should be offered at no charge to you. They should be willing to come to your home as many times as it takes to eliminate your pest problem. You want 100% customer satisfaction; do not settle for anything less.

Knowledge Base

The only way you can ensure excellent service is by hiring a knowledgeable pest control technician. It is common knowledge that each type of insect and rodent prefers certain hiding places, foods, and times to be active and lay dormant; this is why you should ask a prospective pest control company if their technicians have been educated on these facts. Remember, you will not be able to eliminate your pest problem if the technician is looking in the wrong areas or using ineffective chemicals.

Arrival Time

Now that you have finally weeded out the questionable pest control companies on your list, you have probably made your pest control company choice. However, the true sign of a top-notch pest control company is their appointment and arrival time. For example, if you call on Tuesday to schedule an appointment, a technician should be at your home on Thursday of the same week at the latest.

To protect yourself, ask the pest control company about any no-show policies they may have. A no-show policy will give you a service treatment for no cost if their technician does not arrive at the agreed upon appointment time and neglects to reschedule. A pest control company that offers this is a company that cares about their customers.

This post was written by

jasonjason – who has written posts on Home Tips Plus.
I'm a father of three, married and a home owner since 2006. I've worked in fixing up homes and rental properties.

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